WHICH ACCOUNT SHOULD I BE CHECKING IF I WANT TO STAY INFORMED ABOUT MY CHILDS GRADES AND OTHER RELEVANT SCHOOL INFORMATION?

SCHOOLOGY. There is a mobile app that you can download for free from the iOS and Google Play app store .

HOW DO I DELETE MY SCHOOLOGY ACCOUNT FROM PAUL REVERE SO I CAN USE THE SAME EMAIL?

Fill out the online Google form provided by Paul Revere by going to the following link: go.palihigh.org/removepr

WHAT IF MY CHILD DIDN'T ATTEND PAUL REVERE AND I WANT TO USE THE SAME EMAIL?

In that case you will either have to inactivate the account by contacting the school or change the email address associated with the account within your account settings. SEE THESE INSTRUCTIONS.

WHAT DO I DO IF MY CHILD IS HAVING TROUBLE ACCESSING THEIR PCHS ACCOUNTS?

Each child is provided with a one username and default password as their Single Sign On account that will give them access to all PCHS accounts including the WiFi, Schoology, Google, Infinite Campus and more. More information on this account is provided on the Account Info (Students) page within this website.

HOW DO I CHECK OUT A CHROMEBOOK FOR MY CHILD?

Students must have their parents fill out and sign the Release of Technology Equipment and Acceptance of Financial Responsibility Form​​​​​​​ to turn in at the time of device checkout. For the 2019-2020 school year, we will begin checking out devices on the first day of school on a first come, first serve basis.

New for the 2019- 2020 school year, PCHS has partnered with Worth Ave. Group to offer reduced device insurance rates for the 19-20 term. An open enrollment period will be held the first three weeks of school to allow families who borrow a device to purchase a comprehensive device insurance policy which covers accidental damage, loss, and theft of a device. After the open enrollment period closes, device insurance can still be purchased through Worth Ave. Group, but at an increased rate.

WHAT TYPE OF DEVICE SHOULD I PURCHASE FOR MY CHILD?

Although we support many types of devices on our network we have put together a BYOD RECOMMENDATION FLYER that provides parents with a list of "features" that we feel are important to have in a student device. Data suggests that PCHS parents and students overwhelmingly choose to bring Macbooks to school as their student device. Macbooks are great but would not be our top pick for a student in a K-12 environment. Although powerful machines Macbooks are more expensive, not built to withstand the type beating that teenagers tend to inflict on their devices and do not offer any models with touchscreen capabilities. If you would like more information you may contact us at parenttech@palihigh.org.

WHAT IS THE "RESPONDUS LOCKDOWN BROWSER" AND WHY DOES MY CHILD NEED TO INSTALL IT ON THEIR COMPUTER?

LockDown Browser is a custom browser that locks down the testing environment within a learning management system (Schoology). Used at over 1000 higher ed and K-12 institutions, LockDown Browser is the top choice of educators for securing online exams in classrooms or proctored environments. It the responsibility of all school districts to provide a safe and secure network when providing students and staff access to the internet. In order for PCHS teachers to administer secure online assessments, students will need to access them using this browser. For more information on the Respondus Lockdown browser click HERE.

Unfortunately having a BYOD (Bring Your Own Device) program at PCHS makes it very challenging for the district to provide a secure and safe environment for our teachers and students. If students choose not to install the browser on their personal device then they will need to check out a loaner device from the school in order to take any secure online exam administered by their instructor.

Having to plan and execute the installation of applications on hundreds of student devices is the last thing PCHS ever wants to do. This is why 40% of all K-12 schools have already adopted 1-to-1 programs with another 40+% planning to do so within the next 3 years. Being 1-to-1 would eliminate the need for PCHS to ever ask students to install anything on their device. Due to budgetary limitations PCHS, like many districts, has had to adopt a BYOD program until they are able to go 1-to-1.

WHERE DO YOU GO IF I NEED TO GET TECH HELP?

Parents can send their students to the Tech Office (see map below) if they are experiencing any issues specifically related to their accounts or device. If parents would like to schedule time with the PCHS EdTech coordinator (that's me) they may do so by clicking on an available date in the calendar below. For any and all tech questions parents can email us at parenttech@palihigh.org and we will respond as quickly as possible.